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Privacy Policy

Last updated: November 2, 2026

Welcome to solarthefuture.com (the “Website”). This Privacy Policy explains how Hisun (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our Website, use our services, or purchase our solar products.

By using this Website, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Our website address is: https://solarthefuture.com.
If you have any questions about this Privacy Policy, please contact us at: sales@solarthefuture.com or +8618672333718. Our business address is Wuxi, Jiangsu, China.

2. Information We Collect

We collect several types of information to provide and improve our services to you:

  • Information you provide directly to us: When you request a quote, submit a contact form, or place an order, we may collect your name, company name, email address, phone number, shipping/billing address, and message contents.

  • Payment Information: When you make a purchase, your payment information (such as credit card details) is processed securely by our third-party payment gateways (e.g., PayPal, Stripe). We do not store your full payment details on our servers.

  • Log Data and Cookies: Like most websites, we automatically collect standard log data (IP address, browser type, pages visited) and use cookies to enhance your browsing experience (details in Section 5).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and customer support.

  • To respond to your inquiries, quote requests, and provide technical support.

  • To send you transactional emails (e.g., order confirmations, shipping updates) and, if you opt-in, marketing communications (e.g., new product updates, newsletters).

  • To analyze website traffic and improve our Website’s functionality and user experience.

  • To prevent fraud and comply with legal obligations.

4. Who We Share Your Data With

We do not sell or rent your personal information to third parties. We only share your data with trusted service providers who assist us in operating our Website and conducting our business, including:

  • Payment Gateways: (e.g., PayPal) to process your payments securely.

  • Shipping Carriers: To deliver your orders (we share your name, address, and phone number).

  • Analytics and Marketing Tools: (e.g., Google Analytics, email marketing platforms) to help us understand website traffic and communicate with you.

  • If you request a password reset, your IP address will be included in the reset email.

5. Cookies

If you leave a comment or submit a form on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days. If you log out of your account, the login cookies will be removed.

6. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

7. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any) or place an order, we also store the personal information they provide in their user profile or order database. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. What Rights You Have Over Your Data

If you have an account on this site, or have left comments or placed an order, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

9. Where Your Data Is Sent

Visitor comments and form submissions may be checked through an automated spam detection service. Your data is processed and stored on servers located in Europe.

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